Standards & Compliance
Overview
Enterprise architecture standards and compliance frameworks that guide all architecture decisions. This document defines non-functional requirements, design standards, and compliance obligations across the organization.
Architecture Standards
Scalability Standards
Minimum Requirements:
- Systems must scale horizontally (add more instances)
- No hard-coded limits on number of concurrent users
- Database must support partitioning for >10GB datasets
- API must handle 2x expected peak traffic
Design Targets:
- Response time p99 < 500ms for web APIs
- Throughput: minimum 1,000 requests/second per instance
- Memory efficiency: < 500MB per service container
Monitoring:
- Track current vs maximum capacity
- Alert when >70% capacity utilization
- Capacity plan quarterly
Reliability Standards
Availability Requirements:
| Service Type | SLA Target | Max Downtime/Year |
|---|---|---|
| Mission-critical | 99.99% | 52 minutes |
| High-priority | 99.9% | 8.7 hours |
| Standard | 99% | 87 hours |
| Non-critical | 95% | 18 days |
Resilience Patterns:
- Implement circuit breakers for external calls
- Retry logic with exponential backoff
- Bulkhead isolation for critical paths
- Graceful degradation (fail open, not closed)
Backup & Recovery:
- RTO (Recovery Time Objective): < 1 hour
- RPO (Recovery Point Objective): < 15 minutes
- Test recovery procedures quarterly
- Maintain offsite backups
Security Standards
Authentication:
- Multi-factor authentication (MFA) for admin/privileged access
- OAuth 2.0/OIDC for user authentication
- Service-to-service: mutual TLS (mTLS)
- Token expiration: 1 hour for web, 30 days for refresh
Encryption:
- TLS 1.2+ for all data in transit
- AES-256 for data at rest
- Database column-level encryption for sensitive data
- Key rotation: annually or on compromise
Access Control:
- Role-Based Access Control (RBAC) minimum
- Attribute-Based Access Control (ABAC) preferred
- Principle of least privilege
- Regular access reviews (quarterly)
Data Protection:
- PII: encryption + masking in non-prod
- GDPR compliance: right to erasure implemented
- Data classification: Public, Internal, Confidential, Restricted
- Data residency: respect regional requirements
Performance Standards
API Response Times:
| Percentile | Target | Acceptable |
|---|---|---|
| p50 (median) | 100ms | 200ms |
| p95 | 200ms | 500ms |
| p99 | 500ms | 1000ms |
Database Query Performance:
- Simple queries (< 1M rows): < 100ms
- Aggregate queries: < 500ms
- Full table scans: unacceptable
Caching Strategy:
- Cache-aside or write-through pattern
- Cache hit ratio > 80% for read-heavy services
- Cache TTL: 1-24 hours depending on data freshness
Data Quality Standards
Data Accuracy:
- Daily automated data validation checks
- < 0.1% error rate acceptable
- Root cause analysis for >100 records in error
Data Completeness:
- Required fields: must be populated
- Nullability: explicit in schema
- Default values: documented
Data Timeliness:
- Real-time analytics: < 5 minute delay
- Daily batch: must complete before 6 AM
- SLA for data availability: match application SLA
Compliance Frameworks
PCI-DSS (Payment Card Industry)
Applicability: Any system handling payment card data
Key Requirements:
- Data segregation: card data isolated from other systems
- Encryption: all card data encrypted at rest
- Access logging: all access to card data logged
- Regular security testing: quarterly penetration tests
- Strong authentication: MFA for admin access
- Network segmentation: card data on isolated network
Implementation Checklist:
- Encrypt cardholder data
- Restrict physical access to systems
- Use strong access controls (not default passwords)
- Restrict access to data (need-to-know)
- Regular vulnerability scanning
- Maintain security policy
- Regular security awareness training
- Quarterly penetration testing
Certification: Level depends on transaction volume
- Level 1 (>6M txn/year): On-site audit required
- Level 2-4: Self-assessment + ASV scan
GDPR (General Data Protection Regulation)
Applicability: Any system handling EU resident data
Key Requirements:
- Legal basis: Lawful processing documented
- Consent: Explicit, informed, freely given
- Right to access: User can request copy of data
- Right to erasure: “Right to be forgotten”
- Right to portability: Export data in standard format
- Data minimization: Collect only necessary data
- Retention: Delete when purpose fulfilled
- Privacy by design: Privacy in all systems
Implementation:
Data Processing Checklist:
├─ Document legal basis for each processing
├─ Obtain explicit consent (where required)
├─ Implement data access requests (30-day response)
├─ Implement data deletion (no trace after period)
├─ Data portability: export in standard format
├─ Breach notification: within 72 hours
├─ DPA (Data Protection Assessment) for risky processing
└─ Document everything in Data Processing Register
Penalties: Up to €20M or 4% of annual revenue
HIPAA (Healthcare)
Applicability: Systems handling protected health information (PHI)
Key Requirements:
- Encryption: All PHI encrypted at rest and in transit
- Access controls: Role-based, with audit logging
- Audit trails: 6-year retention
- Business Associate Agreements: Required with vendors
- Breach notification: 60-day notification window
- Minimum necessary: Only access/use necessary PHI
Implementation:
- Dedicated HIPAA-compliant infrastructure
- Encryption with key management (HSM)
- Annual penetration testing
- Risk assessment and mitigation plan
- Workforce security training
- Incident response procedures
SOC 2 Type II
Applicability: SaaS platforms serving enterprise customers
Trust Service Criteria:
- Security: Data protected from unauthorized access
- Availability: System available for operation as committed
- Processing Integrity: System processes, produces, maintains accurate data
- Confidentiality: Information not disclosed to unauthorized parties
- Privacy: Personal information handled per privacy policy
Implementation:
- Implement controls for each criterion
- Maintain audit logs (12+ months)
- Document procedures
- Annual audit by qualified auditor
- Audit report provided to customers
Timeline: First audit covers 6+ months of operation
FedRAMP (Government)
Applicability: Systems serving U.S. federal government agencies
Levels:
- Low: Administrative, non-federal
- Moderate: System includes security controls
- High: Mission-critical with strong controls
Key Requirements:
- NIST SP 800-53 security controls
- Continuous monitoring
- Annual authorization assessment
- Incident response procedures
Standards Governance
Architecture Review Board (ARB)
Authority:
- Approve major architectural decisions
- Define and enforce standards
- Technology selection decisions
- Resolve architectural conflicts
Standards Review Process:
- Proposal: Document proposed standard
- ARB Review: 1-week review period
- Community Feedback: 5-day feedback window
- Approval: Unanimous or majority vote
- Publication: Add to standards wiki
- Enforcement: Begin auditing compliance
Standards Compliance Audit
Annual Audit:
- Sample 10% of active systems
- Verify compliance with all standards
- Document findings and remediation plan
- Report to leadership
Audit Criteria:
- Scalability standards met
- Reliability/SLA documented
- Security standards implemented
- Performance targets verified
- Data quality validation
- Compliance frameworks applied
Remediation:
- Critical: Fix within 1 month
- Major: Fix within 3 months
- Minor: Fix within 6 months
Technology Standards
Approved Technologies:
| Category | Standard | Alternatives |
|---|---|---|
| Async Messaging | Kafka | RabbitMQ, AWS SQS |
| Distributed Cache | Redis | Memcached |
| Service Mesh | Istio | Linkerd, Consul |
| Monitoring | Prometheus | Datadog, New Relic |
| Logging | ELK Stack | Splunk, Sumo Logic |
| Container Orchestration | Kubernetes | ECS, Swarm |
Selection Criteria:
- Open source preferred (lower TCO)
- Active community support required
- Security: regular updates, responsiveness
- Performance: benchmarked against alternatives
- Operational: company expertise available
Policy Enforcement
Automated Compliance
CI/CD Gate:
Code Push
├─ Lint (code quality)
├─ Security scan (SAST)
├─ Dependency check (vulnerable libraries)
├─ Container scan (DAST)
└─ Only pass → merge to main
Infrastructure Scanning:
- Weekly vulnerability scans
- Network policy validation
- Configuration audit
- Cost anomaly detection
Non-Compliance Response
Level 1 - Warning (informational)
- Minor deviations from standards
- Low risk
- Documented, scheduled for remediation
- 30-day remediation deadline
Level 2 - Violation (corrective action)
- Significant deviation
- Medium/high risk
- Escalated to team lead
- 2-week remediation deadline
Level 3 - Critical (forced remediation)
- Critical risk
- System taken offline if necessary
- Immediate action required
- Emergency funding approved